Introduction

Welcome to Zenvatos ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or our resort premises, or use our services.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

Information We Collect

We may collect several types of information from and about users of our services, including:

• Personal identifiable information (such as name, email address, telephone number, postal address, date of birth, passport or ID details, payment information)
• Reservation and stay information
• Gaming preferences and history
• Membership information
• Device and browser information
• Location data
• Information about your interactions with our website and services

How We Use Your Information

We use information that we collect about you or that you provide to us for the following purposes:

• To provide, maintain, and improve our services
• To process reservations and payments
• To send you confirmations, updates, and service-related information
• To personalize your experience
• To comply with legal and regulatory requirements
• To monitor and analyze trends, usage, and activities
• To detect, prevent, and address technical issues
• To protect the rights, property, and safety of our guests, employees, and others

Information Sharing

We may share your personal information with:

• Service providers who perform services on our behalf
• Business partners for co-branded services or promotions
• Legal authorities when required by law or to protect our rights
• In connection with a business transaction such as a merger or acquisition

We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

Data Security

We implement reasonable security measures to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies Policy

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookies through your browser settings. For more information, please refer to our Cookie Policy.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate or incomplete information
• Deletion of your personal information
• Restriction or objection to processing
• Data portability
• Withdrawal of consent

To exercise any of these rights, please contact us using the information provided below.

Changes to This Policy

We may update this Privacy Policy from time to time. The date the Privacy Policy was last revised is identified at the top of the page. We will notify you of any material changes by posting the new Privacy Policy on this page and, where appropriate, by email.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Zenvatos Jungle Casino & Eco-Luxury Resort
Email: [email protected]
Phone: +55 (92) 1234-5678
Address: Manaus Region, Brazil